




Real job, Gold Coast hinterland – a storm-felled tree brought down across a shed roof. Our crew made the site safe and prepared the report for the owner's insurer.
When a storm brings a tree down onto your roof, fence, car or powerlines, you need it made safe fast — and you need it documented properly for your insurer.
Apex Tree Services provides emergency make-safe response and insurance-approved tree work across the Gold Coast & Tweed region. We secure the site, remove the hazard, and provide the reports and photos your insurance company needs to move your claim along.
We work for property owners, body corporates and insurers, and can attend site at short notice when a tree is posing an immediate risk.
Contact us any time a tree is posing a risk to people or property. We’ll talk through what’s happened and get a crew moving.
We attend site, remove or secure the hazard, and take the immediate danger away from your property.
You get clear photos, a written report and an itemised quote — ready to submit to your insurer.
Once your insurer signs off, we complete the agreed work and leave the site clean and safe.
Most home insurance policies cover removing a tree that has fallen and damaged your house, shed, fence or other insured property. Cover for trees that fall without causing damage varies by policy. We provide the photos, report and itemised quote your insurer needs to assess the claim.
A make-safe is the urgent first stage of storm work. We remove or secure the dangerous parts of the tree to stop further damage or injury, then the full removal is completed once your insurer approves it.
Generally, you claim through your own insurance for damage to your property, regardless of whose tree it was. Your insurer may then pursue the neighbour if the tree was known to be unsafe. We can document the scene to support your claim.
Trees posing an immediate danger to people or property can usually be made safe without prior approval, but rules vary for protected vegetation. We can advise on what applies to your property.
We prioritise storm and hazard call-outs across the Gold Coast and Tweed. Call 0417 748 030 and we’ll get a crew moving as quickly as possible.
Priority call-outs when a fallen or damaged tree is threatening your home, people or property..
Detailed reports, photos and itemised quotes prepared to suit your insurer’s requirements..
Direct liaison with insurers, assessors and loss adjusters to help keep your claim moving..
Fully qualified climbing arborists who remove hazardous and storm-damaged trees safely..

"We contacted APEX to enquire about removing 10 large palm trees from the front of our property. From the initial conversation we found Dave very knowledgeable and nothing was a problem. He was flexIble with a time that didnt interrupt the running of our business and the trees were removed safely and quickly. Thanks again"